Privacy Policy
Last Updated: Dec 11, 2025
Privacy Policy
At Aurora Flags & Banners, we are committed to protecting the personal information of our customers in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Alberta’s Personal Information Protection Act (PIPA).
Website
Our website uses cookies and similar technologies to improve your browsing and shopping experience. Cookies allow us to remember your preferences, respond to inquiries, and personalize your interactions with our website. You may disable cookies through your browser settings; however, this may affect site functionality.
Email Communications
We may send you emails related to your orders, inquiries, or promotional content. We may collect information about email engagement (such as delivery confirmations or open rates) to help us improve our communications and avoid spam.
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email footer.
Information from Third-Party Sources
We may receive information about you from third-party services to enhance the accuracy of our records or to better serve you (for example: shipping providers or payment processors).
We collect information when you browse, search, create an account, place an order, or communicate with us by phone, email, or through our website.
Your personal information is important to us. We do not sell customer information. Any sharing of information is done only as described in this Privacy Policy and for legitimate business purposes.
Third-Party Service Providers
We use trusted third-party providers to support our business operations, such as:
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E-commerce platform hosting
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Order processing and fulfillment
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Shipping and delivery
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Payment processing
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Data analytics
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Customer service
These service providers may require limited access to personal information solely to perform their functions. They are not permitted to use or disclose this information for any other purpose.
Mobile Devices & Location Information
Some mobile devices or apps may share location information. You can disable location services at any time through your device settings. If you need help adjusting these settings, please contact your device manufacturer or service provider.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, or inquire about how your information is used. To contact us regarding privacy matters, please reach out to our customer service team.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “last updated” date.
Questions & Concerns
